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Critical Communication: How to Avoid Poorly Written Mass Alerts

Nothing incites panic like receiving a message along the lines of, “Don’t panic, but….” If you’re tasked with sending out critical communications in a disaster, the pressure is on you to be clear and effective.

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The Hidden Cost of Poor Crisis Communications in Oil and Gas

Changing technologies, environmental regulations, and information sources are complicating the way that oil and gas professionals communicate. In case of an emergency, communications tend to break down. That’s why it’s important to have a robust

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The New Emergency Preparedness Rule for Healthcare Providers and Suppliers

When it comes to emergency preparedness, everyone is reconsidering the rules. From the private sector to the public sector, leadership teams are recognizing the need to prepare for increasingly frequent natural and manmade disasters.

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How Crisis Communication Helps Courts Operate More Efficiently

Courthouses and judicial facilities need crisis communication and emergency alerting capabilities like any other enterprise. These entities face the same notification and emergency response challenges, such as:

  • Early closure or cancellation, and a need to
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New York’s Surprising Mass Alert / The Future of Crisis Communication?

The digital manhunt for the suspect in the mid-September 2016 Chelsea district bombings in New York illustrates both the promise and challenges of advanced crisis communication and emergency alerting.

New York City, State, and Federal

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5 Tips for Better Human Communication During Emergencies

At a recent city council meeting in the eastern USA, city executives were quizzed as to why the emergency alerting system was not activated when law enforcement was searching for two dangerous fugitives being sought

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The FCC, the EAS, and the Future of Crisis Communication

We have all had it happen. Unexpectedly, the cell phone comes to life, issuing a tone unlike anything it normally makes. It is an Amber Alert, indicating a suspected child kidnapping, or it is a

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Good Things Come in Threes: BlackBerry Gets Key DOD Certification, Sales to Coast Guard and U.S. Senate

As part of today's BlackBerry Security Summit, we have a trio of exciting announcements to share with our customers, especially in government and other regulated industries. In addition to awarding Security Technical Implementation Guide

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