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AtHoc Crisis Communication from a User Perspective

Here in Dane County, WI, we are best known for our state capital city of Madison and the main campus of the University of Wisconsin. We are responsible for a wide geographic area and about

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How Crisis Communication Helps Courts Operate More Efficiently

Courthouses and judicial facilities need crisis communication and emergency alerting capabilities like any other enterprise. These entities face the same notification and emergency response challenges, such as:

  • Early closure or cancellation, and a need to
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The Future of Crisis Communications in Transportation

How Data Will Drive Faster, Better, More Appropriate Levels of Response

"One of the key issues that continues to frustrate emergency management operators at transportation hubs is the inability to contact individuals outside the reach

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The HR Executive’s Guide to Emergency Communications

I recently was asked by People + Strategy magazine to write an article outlining the key steps to emergency communications for a human resources leader. While writing the article, it occurred to me just how

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High Performance vs. Usability: You Don’t Have to Choose

The last decade has highlighted the importance of technical capability coupled with usable and intuitive design. Take the iPhone: it couldn’t be simpler to use, yet this remarkable device is feature-rich and technologically sophisticated. Needless

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