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Lessons Learned: 4 Crisis Response Failures in Recent History

While hindsight is 20/20, there’s a lot we can learn from the communication failures of the past. In the last decade or so, there have been several operational failures, natural disasters, and data breaches requiring

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Crisis Prevention and Emergency Preparedness Tips for Government Agencies

The crisis management cycle has several stages. As you plan your crisis management response, you’ll have different steps for before, during, and after a crisis. Each stage presents different challenges. Further, those challenges look very

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Emergency Notifications for Schools: A 4-Step Clery Act Compliance Plan for Educational Institutions

Choosing a college is a major life decision for students and families. There are many factors to consider, from financing and geographic location to academic programming and career services. Yet perhaps more important than all

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How to Create Your Government Agency’s Communications Hierarchy

Government agencies are made up of hierarchies. Whether through seniority, location, department, or function, hierarchies allow agencies to conduct large-scale operations. When you’re dealing with issues on a national scale, one of the largest issues

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Technology and the Benefits of SAFETY Act Designation

There are many ways in which technology has made the world a safer place. There are also other ways where technology catalyzes risk. Terror and cyber attacks are aided and abetted by certain technologies. To

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Taking Cues From FedRAMP: Cloud Security For Crisis Communication

The Federal Risk and Authorization Management Program (FedRAMP) is a government-wide program. It aims to standardize security across all government agencies. Assessments and monitoring are built into IT operations for cloud products and services. If

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