The AtHoc Blog

Canada’s new nationwide emergency alert program says it best: “Your phone has the power to save a life.”

In October of 2014, an assailant shot and killed a military corporal near Ottawa’s War Memorial. The

Cities and municipalities try their best to create plans that account for all accidents and surprises. However, in the wake of the recent attack in Toronto, it’s important for cities to consider the unexpected.

In

Compared to today, solving supply chain problems used to be easy. Early supply chains were localized. They usually involved hundreds or thousands of workers at one factory or site, where disruptions could be pinpointed and

Every government agency was created with a singular purpose, whether that’s managing national finances, regulating housing policy, or creating laws around energy use. With such a singular focus, communication and collaboration can often fall by

Understanding emergency response metrics is critical to understanding your effectiveness. If you run a drill without tracking the right data, you may as well have not run the drill at all. But what exactly is

You could be relying on a vintage mass alert system, without even realizing it.

If you haven’t paid attention to the business of mass communication, you might have missed some important recent changes. With every

A college or a university’s crisis communication plan is unique. It must outline protocols and responsibilities that reach across the entire campus during an emergency. The audience is diverse, from trustees to undergraduates to state

Even if you spend decades building your reputation, the wrong response to a crisis can destroy it within hours. Crisis response is particularly fraught for healthcare facilities, where safety, lives, and public health hang in

Planning for large public events can be a thankless job. When the planning goes well, people don’t really notice. When there’s an oversight in planning, the fallout can be damaging. Not all crowds are dangerous,

While hindsight is 20/20, there’s a lot we can learn from the communication failures of the past. In the last decade or so, there have been several operational failures, natural disasters, and data breaches requiring