When a downtime issue occurs, how much revenue is lost?
In manufacturing, this calculation is critical. Whether you’re coming up with a single number, or a list of impacted areas, the cost of downtime can
Colleges and Universities: Factors to Include in Your Crisis Management Plan
By: Josh Zaroor, Director, Product Marketing
Campuses are vulnerable to a wide variety of events. Attacks and intrusions tend to receive the most media attention, but there are many operational events that colleges and universities need to consider. Responding to them
Closer Look: How the Canadian Government Uses Emergency Alerting To Protect Citizens
By: Josh Zaroor, Director, Product Marketing
Canada’s new nationwide emergency alert program says it best: “Your phone has the power to save a life.”
In October of 2014, an assailant shot and killed a military corporal near Ottawa’s War Memorial. The
Personnel Accountability During a Crisis: Lessons from Toronto’s Recent Attack
By: Josh Zaroor, Director, Product Marketing
Cities and municipalities try their best to create plans that account for all accidents and surprises. However, in the wake of the recent attack in Toronto, it’s important for cities to consider the unexpected.
In
Crisis Communication in the Age of the Global Supply Chain
By: Jason Yacey, Senior Director, BlackBerry AtHoc Sales
Compared to today, solving supply chain problems used to be easy. Early supply chains were localized. They usually involved hundreds or thousands of workers at one factory or site, where disruptions could be pinpointed and
Best Practices: Tips for Communication Between Government Agencies
By: Jason Yacey, Senior Director, BlackBerry AtHoc Sales
Every government agency was created with a singular purpose, whether that’s managing national finances, regulating housing policy, or creating laws around energy use. With such a singular focus, communication and collaboration can often fall by
Here Are The Best Metrics for Emergency Response Management (70+ Metrics)
By: Josh Zaroor, Director, Product Marketing
Understanding emergency response metrics is critical to understanding your effectiveness. If you run a drill without tracking the right data, you may as well have not run the drill at all. But what exactly is
The Next Generation of Mass Notification Alerts
By: Josh Zaroor, Director, Product Marketing
You could be relying on a vintage mass alert system, without even realizing it.
If you haven’t paid attention to the business of mass communication, you might have missed some important recent changes. With every
School Safety: Key Elements of a Campus-Specific Crisis Communication Plan
By: Josh Zaroor, Director, Product Marketing
A college or a university’s crisis communication plan is unique. It must outline protocols and responsibilities that reach across the entire campus during an emergency. The audience is diverse, from trustees to undergraduates to state
6 Questions Healthcare Facilities Should Answer After a Crisis Event
By: Paul Neyman
Even if you spend decades building your reputation, the wrong response to a crisis can destroy it within hours. Crisis response is particularly fraught for healthcare facilities, where safety, lives, and public health hang in